1. Controller Residenzhotel Du Nord Putbus Kranich-Pedia Management UG (haftungsbeschränkt) & Co KG Poggenhof 25, 18569 Schaprode, Germany Email: kontakt@kranichpedia.de

2. Collection and processing of personal data We collect and process personal data exclusively in accordance with applicable law (GDPR and BDSG) for the following purposes:

— Booking and contract management — Guest services and support — Billing and payment processing — Compliance with legal obligations

3. Cookies and web tracking Our website uses cookies to improve usability and for statistical analysis. Cookies are small text files stored on your device and do not contain personal data unless explicitly permitted. You may disable cookies in your browser settings, though this may limit certain website functions.

4. Newsletter and marketing consent If you have consented to receive our newsletter or marketing materials, we use your data solely for this purpose. You may withdraw your consent at any time via the unsubscribe link in any email or by contacting us directly.

5. Data security We implement all reasonable technical and organisational measures to protect your data against loss, destruction, unauthorised access, alteration or disclosure.

6. Your rights You have the right to access, correct, delete, restrict, object to and transfer your personal data at any time. For any questions or to exercise your rights, please contact us.